x
Breaking News
More () »

Entergy Texas crews restore power to all customers following outages due to cold temperatures, gusty winds

Entergy officials apologized for any inconvenience the outages caused.

BEAUMONT, Texas — Entergy Texas crews have restored power to all customers who were affected by recent outages.

Thousands in Southeast Texas were without power due to outages caused by extremely cold temperatures and gusty winds that impacted the region. At one point, more than 3,000 Entergy customers were without power.

Related: 75% of power restored for Entergy customers across Southeast Texas

Crews are continuing to monitor weather conditions and will remain on standby to respond to any unforeseen circumstances, according to an Entergy Texas release. Entergy officials apologized for any inconvenience the outages caused, especially during the holidays.

"Entergy continually reviews its data and processes and has identified ways to be more prepared for prolonged freezes," officials said in a release. 

Entergy has an online outage map where you can view outages in their service area. 

MORE | Entergy Outage Map 

GET NEWS & WEATHER ALERTS | Download the 12News App to your mobile device  

This is a developing story. We will update with more if and when we receive more confirmed information. 

Here’s some tips from the Entergy website on how to stay safe during an outage… 

  • Create an emergency preparedness kit, including a flashlight, batteries, and first aid supplies. 

  • Maintain supplies of healthy and filling snacks that don't require refrigeration, such as dried fruits, nuts and protein bars. 

  • Make sure you have alternative charging methods for your phone or any device that requires power. 

  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage. 

  • Learn about the emergency plans established in your area by contacting your state or local emergency management agency. 

  • If you rely on anything that's battery-operated or power dependent, such as a medical device, have a backup plan. 

  • Maintain backup generators according to manufacturers' recommendations and store an adequate supply of fuel in a safe place. 

During an outage, disconnect or switch off appliances and electronic equipment that were running when the power went out. Avoid opening refrigerators and freezers to save cold air and preserve food longer. 

Generators | Operate backup generators safely by following manufacturer's instructions. Don't attempt to connect your generator to the electrical system; it can backfeed to outdoor utility lines and injure or kill utility service personnel. An automatic transfer switch — installed by a qualified electrician — will help to ensure safe operation. Learn more here. 

Refrigerated foods | Discard any perishable items in your refrigerator or freezer that may not be safe to consume. A refrigerator keeps food at a safe temperature for up to four hours during a power outage if it remains closed. The U.S. Department of Health and Human Services recommends discarding foods such as meat, poultry and eggs if they've been above 40°F for more than two hours. Learn more here. 

Send us a news tip | Download our app | 12News “In the Know” Newsletter 

Also on 12NewsNow.com… 

   

Before You Leave, Check This Out