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City of Port Arthur is unable to estimate the time of restoration of water services in the Taft -Highland Heights area due to magnitude of water break

A water main leak caused Port Arthur's water system pressure in the areas to fall below 20 psi, which is the State requirement.

PORT ARTHUR, Texas — The Port Arthur Water Utilities Department is unable to estimate the time of restoration of services in the Taft - Highland Heights due to the magnitude of the water main break in the 6100 block of Linda Drive, the Port Arthur.

Water Utilities Department is unable to estimate the time of restoration of services in the Taft - Highland Heights areas which include Main Avenue, Procter Street, Gulfway Drive, and Highway 73.

 The city issued a boil water notice for the Highland Heights-Taft area Saturday.

A water main break caused a water outage in the area according to a City of Port Arthur news release.

The break caused Port Arthur's water system pressure in the Highland Heights and Taft areas to fall below 20 psi, which is the State requirement.

This is the second time that the Highland Heights-Taft area has been issued a boil water notice. On September 25, 2023 the city issue a notice due to a water main leak.

The Texas Commission on Environmental Quality has required the City of Port Arthur public water system to notify all customers to boil their water prior to consumption.

When it is no longer necessary to boil the water, the city water officials will notify customers that the water is safe for consumption.

From City of Port Arthur news releases:

The Water Utilities Department is in the process of locating a water main break that has caused a water outage in the Highland Heights - Taft Additions. We do not have an estimated time when water services will be restored. Our crews are out diligently trying to locate the leak. 

Due to a water main leak, the City of Port Arthur's water system pressure in the Highland Heights and the Taft Additions fell below the 20 psi State requirement. The Texas Commission on Environmental Quality has required the City of Port Arthur public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions). To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes. Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. If you have questions concerning this matter, you may contact the Utilities Operations Dispatch Division at (409) 983-8550.

Often when a municipal water system experiences a water main or line break or experiences a drop in water pressure a "Public Notice to Boil Water" is issued. 

Here are some tips for dealing with a boil-water notice from the Centers for Disease Control... 

Boiling water 

  • Fill a pot with water. 

  • Heat the water until bubbles come from the bottom of the pot to the top. 

  • Once the water reaches a rolling boil, let it boil for 1 minute. 

  • Turn off the heat source and let the water cool. 

  • Pour the water into a clean container with a cover for storage. 

Disinfecting water 

If you are unable to boil your water, disinfect it instead. 

If tap water is clear: 

  • Use unscented bleach (bleach that does not have an added scent). 

  • Add 1/8 teaspoon (8 drops or about 0.75 milliliters) of unscented household liquid bleach to 1 gallon (16 cups) of water. 

  • Mix well and wait 30 minutes or more before drinking. 

  • Store disinfected water in clean container with a cover. 

If tap water is cloudy: 

  • Filter water using clean cloth. 

  • Use unscented bleach (bleach that does not have an added scent). 

  • Add 1/4 teaspoon (16 drops or 1.5 milliliters) of unscented household liquid bleach to 1 gallon (16 cups) of water. 

  • Mix well and wait 30 minutes or more before drinking. 

  • Store disinfected water in clean container with a cover. 

Remember that containers may need to be sanitized before using them to store safe water. 

To sanitize containers: 

  • Use unscented bleach (bleach that does not have an added scent). 

  • Make a sanitizing solution by mixing 1 teaspoon (5 milliliters) of unscented household liquid bleach in 1 quart (32 ounces, 4 cups, or about 1 liter) of water. 

  • Pour this sanitizing solution into a clean storage container and shake well, making sure that the solution coats the entire inside of the container. 

  • Let the clean storage container sit at least 30 seconds, and then pour the solution out of the container. 

  • Let empty container air dry OR rinse it with clean water that has already been made safe, if available. Never mix bleach with ammonia or other cleaners. Open windows and doors to get fresh air when you use bleach. 

Water filters 

  • Boil tap water even if it is filtered. Most kitchen and other household water filters typically do not remove bacteria or viruses. 

Preparing and cooking food 

  • Wash all fruits and vegetables with boiled water that has cooled or bottled water. 

  • Bring water to a rolling boil for 1 minute before adding food to cook. 

  • Use boiled water when preparing drinks, such as coffee, tea, and lemonade 

  • Wash food preparation surfaces with boiled water. 

Feeding babies and using formula 

  • Breastfeeding is best. Continue to breastfeed. If breastfeeding is not an option: 

  • Use ready-to-use baby formula, if possible. 

  • Prepare powdered or concentrated baby formula with bottled water. Use boiled water if you do not have bottled water. Disinfect water for baby formula if you cannot boil your water (see above for directions on how to use bleach to disinfect water). 

  • Wash and sterilize bottles and nipples before use. 

  • If you cannot sterilize bottles, try to use single-serve, ready-to-feed bottles. 

Ice 

  • Do not use ice from ice trays, ice dispensers, or ice makers. 

  • Throw out all ice made with tap water. 

  • Make new ice with boiled or bottled water. 

Bathing and showering 

Be careful not to swallow any water when bathing or showering. 

Use caution when bathing babies and young children. Consider giving them a sponge bath to reduce the chance of them swallowing water. 

Brushing teeth 

Brush teeth with boiled or bottled water. Do not use untreated tap water. 

Washing dishes 

Household dishwashers generally are safe to use if the water reaches a final rinse temperature of at least 150 degrees or if the dishwasher has a sanitizing cycle. 

To wash dishes by hand: 

  • Wash and rinse the dishes as you normally would using hot water. 

  • In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water. 

  • Soak the rinsed dishes in the water for at least one minute. 

  • Let the dishes air dry completely. 

Laundry 

It is safe to do laundry as usual. 

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Pets 

Pets can get some of the same diseases as people. It is a good idea to give them boiled water that has been cooled. 

The Texas Commission on Environmental Quality sets mandatory language for such a notice. 

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